Retail Manager Jobs

Switch Consulting is a specialist retail recruitment consultancy made up of four business areas: Retail Store Operations, Buying & Merchandising, Leisure & Hospitality, Retail Talent Outsourcing (RTO) and Temporary Beauty, Fashion and Head Office. Finding the best retail talent is what we do. Developing individuals’ careers and delivering to the demands of fast-paced retail businesses is our total focus.

Established in late 2008, Switch Consulting has grown to become a leader in retail recruitment across the UK, with 3 offices in London, Birmingham and Manchester and a fourth office due to open internationally by 2020.

With over 60 years of combined retail recruitment experience amongst the leadership team, and 100% of our consultants coming from the retail industry, our consultants are truly experts in their specialist sector and provide consultative advice, salary benchmarking and expert industry opinion.

Switch Consulting have worked hard to build a strong client base and a reputation for quality, and we are proud to work alongside a range of retail businesses across the UK ranging in size from Global FTSE 100 companies to SME’s.

With the directors having over 60 years of combined recruitment experience within the Retail sector, Switch Consulting have a truly unique understanding of the Retail market, the complexities within it and how best to source the strongest possible talent and roles for clients and candidates alike.

We truly believe in a long-term approach to recruitment, ensuring that appointments are best for all parties and making sure that the process has delivered everything required from start to finish.

Working with a large network of experienced retail professionals, we are able to source talent from the widest possible pools, ensuring that the correct candidate is always sourced into the right position. This experience has come from countless assignments completed throughout extensive retail recruitment careers.

All relationships are truly valued. We treat neither clients nor candidates as “just another brief”, and we offer an honest approach to business that allows us the flexibility to source appropriate talent. This gives our clients and candidates the peace of mind to know that we are acting in all parties’ best interest.


Martin Wells – Founder/Director

As the founder of Switch Consulting, Martin has an extensive retail & retail recruitment experience throughout his career. After graduating Martin joined ASDA on their Graduate program before making the transition into Retail Recruitment in 2001. Martin worked and managed retail recruitment teams in London, the South East, Leeds and Manchester prior to setting up Switch Consulting in 2008. Martin has been fundamental in developing a recruitment business that encompasses the passion, ethics and honesty that the retail recruitment sector desires. With a tenacious and approachable manner, Martin is able to offer a consultative and experienced service to both candidates and clients alike.

0750 125 9231



Alex Foxell – Owner/Director

Alex joined Switch as a Partner in September 2009 and is responsible for our Retail Head Office capability. After graduating from Sheffield University he began a career in the retail sector in store management and head office roles. In 1999 Alex moved into recruiting and has built up a substantial track record in retail recruitment. Now focused on Head Office roles with a specific specialism in Commercial (Buying & Merchandising) job functions from mid to senior levels. With an MBA level post-graduate diploma in Retail from Stirling University, Alex has a real passion for the retail sector combined with an impressive depth of knowledge and experience, which he brings to clients and candidates benefit.

0789 150 4092



Lennie Higgs – Director

Lennie joined Switch Consulting as a Director in June 2015 bringing a wealth of experience in Retail and the Retail Recruitment arena. After graduating with a BAA in Fashion Design & Marketing Lennie began a career in Fashion Retail working up to Area and UK Manager Level with Harvey Nichols, Replay,Pepe Jeans and LK Bennett. In 2003 Lennie moved into recruitment carving a niche in the Fashion & Lifestyle sector. She has managed a number of teams over the years covering many disciplines within the Retail industry. In recent years Lennie has focused on developing new recruitment models to complement the ever changing retail market. Lennie is heading up our Retail Talent Outsourcing Solution working across all functions across our business and Retail as a whole.

0758 429 0701


  • customer

    Jason Armstrong

    Recruitment manager, World Duty Free
    “Switch’s passion for the World Duty Free brand is apparent every time you speak them. They have a genuine interest in having the right managers join our business and I believe they sell our brand very well when talking to potential candidates. Always positive when talking over the phone and value all feedback given and use this feedback to better their insight into future candidates coming onto assessment.”

  • customer

    Sheva King

    Area Manager, T2
    “I have always found Switch to be helpful and knowledgeable when it comes to management recruitment. Being a new retailer in the UK market their knowledge of UK brands, their service model verses ours and a desire to understand our business has been priceless. I am looking forward to a continuing to work alongside Switch to recruit the best of the bunch.”

  • customer

    Colin Moore

    Merchandising Consultant, Fortnum & Mason
    “Switch Consulting were used as our primary recruitment agency to assist us with a complete department restructure. I was impressed with the enthusiasm to fully understand my needs and requirements of the team I wanted to recruit. The quality of the candidates submitted has been very good and exactly in line with the brief given. The subsequent team employed with Switch’s help are an asset to the business and performing extremely well. I will be using the services provided by Switch in the future.”

  • customer


    Director of HR – bathstore
    “Switch Consulting and bathstore have worked in partnership for several years. The Switch team go to great lengths to understand our business and culture ensuring a perfect fit between us and our potential new colleagues. Their effective communications and non pressurised sales approach make our partnership productive for all”

  • customer

    Christian Stanbury

    Head of Operations – UNITE Group plc
    “Martin has been an outstanding recruitment consultant, showing genuine interest and care in the needs of the client. He has been keen to find the right position, not just any job, and has kept regular contact even if it’s just for a general update. This is in stark contrast to other agencies I have dealt with. I would recommend Martin and his business to any prospective job seeker, or Company, and go as far to say I wouldn’t deal with anyone else.”

  • customer

    Louise Wood

    Head of Talent – Safestore
    “Martin and Switch Consulting have been supporting us in finding great people for many years. They put huge effort into understanding our business and building strong valuable relationships with us as well as with the candidates they put forward as the right fit. With that, and an ear to the ground at all times, they make very well-connected business partners who know that they will be judged on the service they provide but, ultimately, the results they deliver.”

  • customer

    Laura Cavendish

    HR Business Partner – Punch Taverns
    “I have worked with Chris and the team at Switch for the last couple of years and I have to say their professionalism, service and support has been absolutely fantastic. Chris has taken the time to understand our business in order to ensure that the candidates we meet, truly match not only the skills required for the roles but also the individuals suit our culture and values. I would highly recommend Switch Consulting to any business looking to recruit high calibre individuals.”

  • customer

    Mike Moss

    Area Business Manager – Topps Tiles
    “I have worked with Switch Consulting since its inception in 2008. I have been a candidate and also worked closely with the team to recruit for my vacancies. Martin and his team are very supportive but most importantly for me, they are punctual communicators and adopt a sensibly pro active approach. Critically for me, they do as they have agreed to do. A much underrated skill. I have no hesitation in using Switch as my first option and would highly recommend you do the same.”


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