Retail Store Operations

The retail industry employs over 3 million people equating to 10% of the total UK workforce and the sector generates 8% of the GDP of the UK. It is one of the major employment markets in the UK and the customer facing aspect of retail operations is integral to its success. The sector is made up of regional, national and major international employers making it a diverse and challenging market in which to provide a high level of service. 

Our experience and determination to deliver results mean we are well placed to assist clients to deliver the ongoing needs and challenges of their business.


Our clients partner with Switch Consulting due to our industry specific knowledge and enviable network of high calibre retail candidates. This coupled with our capability to deliver world-class service allows us to establish relationships that are truly long-term.

To discuss retail store operations jobs or to register a vacancy please contact:

Jacob Omeuda – Manager

Midlands and the North

07798 867 498

Jacob joined Switch Consulting in 2013 with a strong entrepreneurial background and high street Retail experience. This background served as a natural fit into the Assisted sales and Trade/ D.I.Y industry. Here at Switch, he specialises in recruiting high-calibre, Retail & Sales Operators at mid to senior management level. This ranges from Senior Business Development Managers, Area Sales & Regional Sales Managers to Regional/National Sales Directors and Heads of & Retail Directors. He has a strong, focused network of candidates across leading UK, successfully placing across the Midlands / North & Scotland.



The fashion, accessories and beauty sectors are currently some of the strongest in the UK market. From global multinationals to small private businesses the sector demands experienced, relevant and capable candidates and brand fit is typically very important.


Recent roles have included:

  • Store Manager, London, Leading International Department Store
  • Area Manager, London, Accessories retailer
  • Regional Manager, South, Hair and Beauty Brand
  • Flagship Store Manager, London, Sports Fashion brand

This diverse retail sector consists of clients including jewellers, charity shops, sport, toy and games retailers, stationers and the growing value sector.

Recent roles have included:

  • Regional Director, London, non-food retailer
  • General Store Manager, North West, toy retailer
  • Store Manager, Midlands, non-food retailer

Cutting edge technology and advances in mobile communication means that the world of electricals and mobile phones is hugely competitive and ever changing. Traditionally very sales and KPI-focused, the customer is however always king, so our clients demand rounded leaders who can drive sales through service.

Recent roles have included:

  • Regional Manager, Northern Ireland, leading electrical retailer
  • General Manager, South East, leading electrical retailer
  • Store Manager, North West, telecoms retailer

The mainstay of British retailing domestically and, increasingly, internationally. The move into wide ranging areas of clothing, non-food, banking and other service based offerings over recent years have further increased the impact of the food multiples on the retail landscape.

On the convenience side, the discounters and small-store formats have changed the way we shop and continue to pop up on our high streets creating great growth opportunities.

Recent roles have included:

  • General Manager, South East, multi-national food retailer
  • Deputy Manager, Yorkshire, national food retailer
  • Area Manager, London, convenience retailer

The DIY / Home / Gardening sector is a wide sector from cutting edge design-led retailers to the large shed garden and DIY businesses

Recent roles have included:

  • Area Manager, Midlands, furniture retailer
  • General Store Manager, South West, leading DIY retailer

Specialist areas which require specialist expertise, although do often offer an alternative opportunity for, usually more senior, retailers.

Historically service-led, the above sectors have become increasingly more commercial since the recession bit which has opened the door to retail operators.

Recent roles have included:

  • District Manager, South East, pharmacy retailer
  • Regional Director, Scotland & North, optical retailer
  • Area Manager, South East, optical retailer

Welfare to Work

A fluctuating market offering opportunities for existing sector specialists and also for top quality retailers, the Welfare to Work sector (helping the long-term unemployed back into work, education or training) is an important cog in the governments’ task of driving down unemployment and reducing the UK’s welfare bill.

Recent roles have included:

  • Programme Director, Northern Ireland, leading Welfare to Work Business
  • Regional Manager, Midlands, leading training and employability business
  • Business Manager, South West, leading Welfare to Work Business

Retail Banking

Retail banking has gone through a challenging period over the last few years. Directly affecting every consumer across the whole of the UK, this sector has proved to be one of the most challenging and diverse areas of retail in recent years. With huge growth and then subsequent contraction of the sub-prime and payday loan sector, banking and finance continues to be a tough and evolving market.

Recent roles have included:

  • Area Manager, Scotland, alternative retail banking
  • Regional Manager, North England, alternative retail banking
  • Area Manager, South West, retail bank